Real Results,
Real Clients.
We don't do hypotheticals. Every engagement is built on trust, grit, and measurable outcomes. Here's the proof.
Enterprise Health System Transformation
Unified patient data across 12 facilities with Service Cloud and Health Cloud integration, reducing resolution times by 60% and tripling patient satisfaction scores.
Slack Is Quietly Becoming the Front Door to Salesforce. Is Your Team Ready?
How Salesforce Is Turning Slack Into the Operating System for Agentforce, and What That Means for Your CRM Strategy in 2026 Picture a Monday morning. Your sales rep has a discovery call in 45 minutes. She's got Salesforce open in one tab, Slack in another, her email client in a third, and she's hunt
Case Study: Turning the Estimating and Bid Process Digital
The nation’s top Transmission and Distribution construction company reached out to Digital Mass at the end of 2020 for our expertise in selecting a CRM technology that would fit their needs as an enterprise.
Case Study: Commercial Lending
Commercial loan processing for one of the Midwests largest regional banks, provided through custom apps on Sales Cloud and robust DevOps practices.
A Fully-Federated Identity Solution for Moving Services
Digital Mass unlocked Salesforce's potential with an employee relocation solution that connects employees with moving services through Salesforce Experience Cloud.
Unlocking the Potential of Salesforce
Digital Mass partnered with HandsOn to help them drive adoption to the platform and get the most out of their Salesforce implementation.
XO Pups: A Pet Project
Working together, XO Pups and Digital Mass created a match-making solution to help the XO Pups team easily match eager pet-parents with their perfect match and conduct their Sales process in real-time through the power of a Salesforce.
Breaking the Cycle of Salesforce Underinvestment
Rebuilt a legacy org from the ground up, modernizing architecture and eliminating years of technical debt.
Scaling Volunteer Management for National Impact
Built a custom Salesforce solution connecting thousands of volunteers with community organizations in real time.
Manufacturing Cloud: From Forecast to Factory Floor
Deployed Manufacturing Cloud with dealer management and supply chain visibility across 8 distribution centers.
Connecting Field to Office in Real Time
Custom Field Service Lightning implementation with real-time project tracking and resource management.
The Digital Mass team really blew us away. They got to work fast and showed us the power of Salesforce.